Contents
Version 1.0 · Effective 2026-06-15 · Last reviewed 2026-05-01
These Terms govern your participation in Jiji Partners, the affiliate / influencer programme operated by Jiji Africa Holdings Ltd and its market subsidiaries (collectively, “Jiji”, “we”, “us”). By creating an account or clicking “I accept” at sign-up, you ( “you”, “Creator”) agree to these Terms. If you do not agree, do not create an account.
You must:
We may decline any application or terminate any account that fails eligibility, with reasons summarised on request.
You join Jiji Partners as an independent contractor, not an employee, agent, partner, or joint-venturer. You have no authority to bind Jiji or hold yourself out as Jiji’s representative beyond the use of approved Jiji Partners assets.
You do not receive:
We provide:
3.1. You provide accurate, current, complete information at sign-up and keep it updated.
3.2. You are responsible for safeguarding your credentials (password, OTP devices, OAuth tokens). Do not share account access. Notify us immediately of any unauthorised access.
3.3. You may have only one active account per natural person. Multi-accounting is grounds for termination and forfeiture of pending commissions.
3.4. Account inactivity ≥ 12 months may result in dormancy (read-only access, no new commissions); ≥ 24 months may result in archival per data-retention policy.
4.1. Before your first payout (or earlier for high-risk markets — see §6.6), you must complete Know Your Customer verification: government-ID upload, selfie liveness check, address proof where required, and consent to sanctions screening.
4.2. We process this data per the Privacy Policy (separate document), retain it for the period required by applicable AML/KYC law (typically 5–7 years from account closure), and may share it with KYC vendors and regulators per the Privacy Policy and DPA (separate document).
4.3. Re-verification may be required:
4.4. Failure or refusal to complete KYC → suspension of payouts. Pending commissions remain credited until verification completes; if verification fails permanently, commissions are forfeited per §10.5.
5.1. Approved channels. You may share Jiji affiliate links on:
5.2. Disclosure obligation. When posting an affiliate link, you must include a disclosure that you may earn a commission from purchases. Use the per-market disclosure templates (FTC-aligned, e.g., “#JijiPartner” or local equivalent). Failure to disclose breaches FTC, ASA-UK, KECA, NDPC, FCCPC, and similar consumer-protection frameworks; we may suspend you.
5.3. Prohibited content. Do not post:
5.4. Brand assets. You may use the Jiji logo, product images, and templates we provide. You may not modify the logo, claim Jiji-employee status, or imply official endorsement beyond participation in Jiji Partners.
5.5. No spam. Use of contact lists you do not own, mass-DM tools, or scraped audiences is grounds for termination. We use behavioural-fraud detection (engagement velocity, conversion patterns) to flag suspect accounts.
6.1. Earning event. A commission accrues when an order placed through your tracked link reaches paid status in Jiji Marketplace. The order’s category, price, and tier-rate at the time the buyer clicked your link determine the commission per the engineering specification.
6.2. Holdback (pending) period. Each market has a holdback window (7–30 days, per category) during which a commission is “pending” — the buyer’s right to refund or dispute is open. After holdback expiry, the commission moves to “available” balance.
6.3. Reversals. A commission is reversed (clawed back) if the underlying order is refunded, cancelled, or charged back during or after holdback. The reversal debits your balance. If your available balance is insufficient, the difference is deferred against future commissions until satisfied (no negative-balance liability beyond zero — see §10.4).
6.4. Tax responsibility. Commissions are paid gross; you are responsible for your own taxes (income tax, VAT/GST where applicable). We may issue per-market tax forms (e.g., Kenyan iTax-compatible statements) on request. We do not withhold unless legally required (currently: only Bangladesh requires AIT withholding on resident creators per the Income Tax Ordinance — see §12.7).
6.5. Payout request. You request a payout from your available balance to a verified bank or mobile-money account. Minimum payout, supported rails per market, and processing windows are listed in the in-app payout panel (default minimum: KES 500, NGN 10,000, GHS 50, equivalent in others; processing 1–3 business days).
6.6. Suspension triggers. Payouts may be suspended pending review on:
We aim to resolve suspensions within 14 days; longer holds are exceptional and explained.
7.1. Your content. You retain ownership of content you create (videos, photos, captions). By using Jiji Partners, you grant Jiji a non-exclusive, royalty-free, worldwide licence to display your content only when you have voluntarily submitted it for promotion (e.g., uploaded to your “My Stash” or tagged with #JijiPartner for repost consideration). The licence ends when you remove the content from your account or terminate.
7.2. Jiji content. Jiji’s logos, product images, and brand assets are owned by Jiji or its licensors. Your right to use them is the limited licence in §5.4 — non-transferable, revocable on breach.
7.3. Feedback. Suggestions, feature requests, and bug reports you send us are non-confidential unless we agree otherwise in writing. We may incorporate them without obligation.
Your data is processed per the Privacy Policy (separate document). Key points:
9.1. By you. You may close your account at any time via the in-app settings; available balance is paid out per §6 within 30 days, subject to KYC and fraud-review completion.
9.2. By us. We may suspend or terminate your account for:
9.3. On termination. We provide an exportable record of your final commissions, payouts, and KYC status. You may request data deletion subject to retention obligations (§8).
10.1. Initial resolution. Contact creator-support@jiji.partners; we aim for first response within 2 business days.
10.2. Escalation. If unresolved, the dispute escalates to the per-market Compliance Officer (named in the Privacy Policy).
10.3. Forum. Disputes are governed by the law of the per-market subsidiary that signed up your account (e.g., Kenyan creators → Jiji KE Ltd, Kenyan law, Nairobi courts unless arbitration is elected per §10.6).
10.4. No negative balance. You are not liable for commissions reversed below zero where the reversal-driving order originated outside your control (e.g., the buyer charged-back after refund). Documented self-dealing or fraud is exempt from this protection.
10.5. Forfeiture. Confirmed fraud or material breach (§§5, 6) results in forfeiture of pending and available commissions, without prejudice to our other remedies.
10.6. Arbitration option. Either party may elect binding arbitration for disputes ≥ USD 10,000 in disputed value, under the rules of the relevant market’s chamber of commerce (KCAB-Nairobi, RCICAL-Lagos, etc.). Arbitration is one-on-one; no class actions.
10.7. Class-action waiver. Outside arbitration, you waive any right to participate in a class action against Jiji related to the programme. Where this waiver is unenforceable under local consumer-protection law (e.g., Kenya: Consumer Protection Act §60–66 partially restricts waivers), the waiver is severed and the rest of these Terms continue in force.
11.1. Material changes (commission-rate changes ≥ 1 percentage point, holdback-window changes, payout-method discontinuations, jurisdiction expansions): 30 days’ notice by email + in-app banner.
11.2. Non-material changes (bug fixes, clarifications, contact-info updates): notice on next login.
11.3. Continued use after the effective date constitutes acceptance. If you do not accept, you may close your account per §9.1.
The following addenda apply to creators registered in the named market and override these Terms where conflicting.
By creating an account, you confirm you have read, understood, and agreed to these Terms.